掲示板・スレッド詳細
海外通販
1．
omo1956 - 10/08/13 10:38:39早速トラブル^^;
Valley Model Trainsさんから購入した商品の一つがゲージ違い、On30の注文に届いたのはOn2の製品でした。
拙い英語ではありますが、クレームの文章と返信です。
> Hello.
>
> I have received my order, but some products I received are different
> from my order.
>
> Please check my order sheet once more and send correct products as
> soon as possible.
> And please tell me the way to return these wrong products.
>
> detail
> my order = 6 x Archbar Truck 30" Gauge On30 (300-3113) = $70.20
> received = 6 x Trucks of On2!
>
> Please check photo that I attach to this message.
返信
Mr. Horiguchi,
I am very sorry for my mistake on this item. I have send you the correct items today. Please return the On2 trucks at the lowest price for the shipping. Maybe you can use the box I am sending now. I will make a credit to you CC account for the postage when the items are returned.
Regards,
Pat Hennebery Jr.
Shipped 6 x 300-3113 On30 Trucks by USPS Thursday 08/12/10 Customs Declaration (gift) LC349101475US
ということで、無事交換になりました。
その上、Valley Model Trains さんに「付け」ができました。
次回、送料分値引きということだそうです^^;
